1.We accept order by Email Directly! We operate 24 hours 7 days a week for 365 days a year. We will get back to you and process your order within 24 hours.
2.The payment:
1). Credit Cards (VISA & MasterCard)
2). Western Union Money Transfer
3). MoneyGramm
3. Shipping Service:
1). We are shipping packages via FEDEX, TNT, EMS Courier
2). We also ship AIR MAIL Registered with manual tracking (For Boxes)
3). We will try to ship out our packages within 72 hours after payment
***Orders which need additional work on it will take a longer period of time
Order delay notification will be sent to your e-amil. Delivery time varies according to geographical location. We are not responsible for shipping delays as we have no control when item is shipped out.
4. We can offer good customer services. We think it is important to consider everything for our customers.
1) .We’ll check all the watches before sending out, and won’t send a watch which has defect.
2) .After sending out, we’ll tell you the tracking No. as soon as possible, then you can use it to check on the website.
3) .If the situation happens that you receive a damaged one because of shipping, please don’t worry and tell us, we’ll send a new one to you for free. Please keep the damaged watch and help to send it back to us. We’ll pay the shipping cost.
4) .You don’t need to worry about the packages been kept by custom, if the custom keep the packages, we’ll resend all the watches to you and all of them are free.
:: ORDER PROCESSING ::
All orders are normally shipped from our warehouse within 48 to 72 hours of receipt of order. If there is a delay in your order, we will notify you by email. Delivery time will vary according to geographical location. We are not responsible for shipper delay as we have no control when item is shipped out.
:: BACK ORDERS ::
Although every attempt is made to maintain the inventory of each product we offer, occasionally we may run out of certain models due to overwhelming reponse. If any product is not available for shipment, we will contact you by email with up to date delivery information.
:: REFUNDS & RETURNS ::
We do not accept return and exchange unless on very special terms.
Refunds if offered will be issued for the 100% total amount of the purchase product only less the transaction fees. We do not offer refunds for any free items received as part of any promotion.
Shipping cost for returns and exchanges will be at the customers expense.
Please make sure you return your merchandise by a traceable method to assure delivery.
All returns merchandise must be in new condition (as we sent) and complete with all original packaging. We will inspect all merchandise returns. Upon approved inspection, full credit will be issued back to your paypal account or payment method within 48 hours of receival. Merchandise returns that are not in the original condition or missing original packaging will either be refused, or subject to a 25% re-stocking fee at our discretion.
:: WARRANTY ON PRODUCTS ::
We provides a 6 months warranty for all watches sold. Defective watch must be returned with a note indicating the defect on the watch and please get a RETURN MERCHANISE NUMBER from us before you send the item back . A replacement or repair will be sent at no charge to you.
